Returns
Our policy is strict, but that’s because each item is made to order. If you order a size small t-shirt, a size small just for you is made. If you want a medium instead, a new size medium just for you has to be made. So, consult the product size charts or check out the products in person at Raymer Strength to determine what size you need.
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong or damaged with your order, please let us know by contacting us at raymerstrength@gmail.com!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at raymerstrength@gmail.com with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Or, take a look at the product samples we have at our location.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at raymerstrength@gmail.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!